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Link Logger / Linksys Versions

As some Linksys owners have already found out when applying firmware updates, not all Linksys models are created equal.  For example there are at least 5 different hardware models of the Linksys BEFW11S4, where the newer, models include Protocol information in their logging stream and require the Protocol logging version of Link Logger, were as the older models don't include protocol information and require the nonProtocol logging version of Link Logger.  This also applies to BEFSR41 for example where there are multiple hardware versions.  So how do you know when you have the wrong version of Link Logger installed?  Couple of things to watch for:

1. The traffic counters increment, but nothing is shown in the traffic lists.

2. Check Link Logger's Messages report and if there are a lot of parsing errors then it is likely you require the other version of Link Logger.

Link Logger's Messages report shows all Link Logger operational messages, errors and Linksys logging events which are not traffic related.  So if your running the wrong version of Link Logger meaning Protocol / nonProtocol logging version you will see Link Logger errors in the Messages report.

 

In this example a Protocol logging version of Link Logger is being used with a Linksys product which does not include protocol information in its logging stream.  So you would need to uninstall the Protocol logging version of Link Logger and then download and install the nonProtocol logging version.

 

In this example a nonProtocol logging version of Link Logger is being used with a Linksys product which does include protocol information in its logging stream.  So you would need to uninstall the nonProtocol logging version of Link Logger and then download and install the Protocol logging version.

Hopefully this helps our clients select and download the correct version of Link Logger for their Linksys product.  If you have any support questions concerning Link Logger please send an email to Link Logger Support